Location: Sevenoaks, West Kent (50% Office / 50% Client Sites)
Package: Competitive salaries, Hybrid working, 34 days annual leave, pension, vehicle, company socials + more
Are you an experienced security engineer ready to step up into a Technical Account Manager with a background in enterprise-level physical security systems? Do you enjoy building strong client relationships while providing technical expertise across complex security solutions?
The Role
This is a hybrid position, spending approximately 50% of your time in the office in Sevenoaks and 50% visiting client sites. You'll act as the technical point of contact for key accounts, ensuring customers receive exceptional service while identifying opportunities to improve and expand their security infrastructure.
Working closely with project managers, engineers and the sales team, you'll oversee accounts from post-installation through to ongoing support, ensuring systems continue to meet operational and security requirements.
Key Responsibilities
- Manage and develop relationships with customers.
- Conduct regular site visits and account review meetings.
- Provide technical guidance on integrated physical security systems.
- Identify upgrade, maintenance and expansion opportunities.
- Produce quotations, technical proposals and system recommendations.
- Liaise with engineering and project delivery teams to ensure successful project outcomes.
- Assist with system audits and lifecycle planning.
- Ensure customer issues are resolved efficiently and professionally.
- Maintain accurate CRM records and account documentation
- Enterprise CCTV systems
- Access Control systems
- Intruder Alarm systems
- Integrated Security Management Platforms
- Networked/IP security systems
- Large multi-site or enterprise environments
If you're passionate about delivering exceptional customer service and have the technical expertise to support enterprise physical security solutions, we'd love to hear from you. Apply today and Rob Carney from V7 Recruitment will be in touch!
V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.
Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
