The role is full time, permanent and on offer is a competitive salary along with 5 weeks annual leave and unique company benefits.
Key duties:
- Identify process improvements across the parts business. For example Backoffice handling of enquiries to processing of orders within SAP. Focus on removal of none value added activities.
- Review customer enquiries received by phone or email.
- Log enquiries & assess the various requirements for suitability for the business to provide a quotation.
- Interrogate pump records as found on various computer, microfilm and paper systems to determine required parts list information.
- Cost parts to arrive at a current selling price.
- Contact of sub suppliers for parts information and/or pricing.
- Setting up & checking credit of the customer account.
- Produce quotes utilising in house systems (incl SAP / SalesForce) and submit quotations to customers.
- Follow up submitted quotations within validity period to monitor & update status, negotiate with the customer if necessary to finalise the offer/customers order.
- Receive & check customer purchase orders against the offer.
- Processing the order on to the manufacturing system to create demands on the factory for purchasing and production. This may involve the setting up of part numbers etc.
- Liaising with various departments in the factory to ensure the best delivery possible is achieved.
- Facilitating and testing, witness testing or certification required.
- Assisting with the arranging packing, delivery or collection of the goods with the customer and the dispatch department
- Maintaining the required records in accordance with policy.
V7 Recruitment are an equal opportunities employer and are acting as an employment agency in relation to this vacancy.
V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.
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